Case Study - Making substation device installation less fragile

See how field teams gained a clearer way to manage IoT device unit preparation, configuration, testing, and deployment in secondary substations.

Client
Field Installation Management
Year
Service
Software development, Security, audits & compliance, Team augmentation
FamilyFund product hero

Field teams needed a more reliable way to manage DTS IoT unit assembly, configuration, testing, and deployment.

The FIM core system introduced centralized data, task, and configuration management with a web interface built for everyday operations.

  • Java
  • Elasticsearch
  • Apache Kafka
  • Terraform
  • Ansible
  • RedHat Linux
Connected devices
20k+
People involved
6
MDs delivered
3,2k+
Infrastructure support
24/7/365

Overview

Field installation work fails in small ways first. A missing configuration, a delayed test result, or an unclear task handoff can slow down the whole deployment chain.

The client needed a better way to manage IoT device units installed in secondary substations. The process involved complex communication protocols, repeated installation issues, and too much administrative coordination between teams.

We helped shape the FIM core system around the actual workflow: device preparation, task management, configuration control, field deployment, and production handover. The goal was not to add another reporting layer. It was to make the operational path clearer.

The outcome was a structured web-based system for teams working with real devices in real conditions. Less guesswork, better coordination, and a more stable route from assembly to live operation.

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Nikola Zitkova, COO

Nikola Zitkova / COO

Tell us about your project

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